Festive Opening Hours & Emergency Repairs

Our office opening hours over the festive period are as follows:

December 25th, 26th, 27th Closed

Thurs 28th & Fri 29th December open 10.00am-2.00pm

January 1st, 2nd & 3rd 2024 Closed

 All calls and emails will be monitored. Non-urgent repairs can be reported via email to dario@unicornhomes.co.uk

In the case of an emergency, please contact one of our approved contractors:

Heating & Plumbing

IF Gas & Plumbing - 07971 782072
Apple Gas Services - 07855 836794

McNamee Electrical - 07584 242724

IFS Gas - 07971 782072

National Grid Gas - 0800 111 999
Scottish Water - 0800 0778 778

Some tips to help through the Winter months:   

Heating – It's best to leave the heating on low if you are thinking about going away for a period. Set the timer so that the heating continues to come on regularly whilst you are away. When the temperature drops to freezing, pipes can expand and contract resulting in problems - such as slow leaks - likely to get worse or for the water to freeze and pipes to burst. Leaving the heating on a constant low temperature means the water will remain at a constant temperature as it flows through the pipes.

Stopcock – Ensure you are aware of the location of the stopcock to turn the water supply off in the event of an emergency such as burst pipes. Please note not all properties have a stopcock.

Power cuts – If you experience a power cut due to Winter weather, check SP Energy Network. This site allows you to report power cuts in your area and gives real time updates on when the power is likely to be restored.

Consumer unit – Whilst you may be aware of the location of the consumer unit, ensure you keep a torch handy so that if a switch trips you can easily reset the consumer unit.

Condensation – During the Winter, condensation issues tend to get worse and can cause mould to form. To prevent this, maintain an even temperature throughout the property, allowing heat to circulate by keeping internal doors open and using draft excluders where necessary to improve insulation and reduce condensation.

Light timers – Use lighting timers during the dark Winter days and if you are planning to be away from the property for a longer period. These are a good way of deterring burglars when the property is vacant.

Looking to Rent?

Our letting department at Unicorn Homes can offer friendly and professional guidance with any queries you may have regarding renting.

Letting Procedure

  • If interested in one of our available properties, call or email us to arrange a suitable time to view the property.
  • If you decide you wish to proceed further after viewing please contact the office to advise as the next step is to commence with our referencing procedure.
  • All prospective tenants are referenced by an outside referencing company – Homelet.
  • In certain circumstances a Guarantor may be required.  Please note that guarantors will be named on the tenancy agreement and will also need to sign the tenancy agreement as well as yourself.
  • If referencing is successful, you will be required to pay the first months rent in advance together with a 6 week deposit when you move into the property.
  • The lease offered is a Private Residential Tenancy agreement (PRT).
  • Please note, as a tenant you will be responsible for all utility accounts including council tax.  The landlord retains responsibility for repairs and compliance with safety regulations.

Professional Letting Agency 

With over 30 years experience, our Residential Letting team at Unicorn Homes are committed to offering our Landlords a stress-free management service.  

Fully Managed Service – What’s Included? 

It begins with a Free Property Appraisal so that we are able to recommend the standard of presentation required to source a quality tenant and also advise of any updates required to conform to current legislation.  

We offer the following services-

  • Advice on rental premiums  
  • Advising you on compliance with statutory regulations ie Landlord Registration, Repairing Standard etc
  • Organising Gas Safety Inspection, EICR (Electrical Installation and Condition Report), PAT (Portable Appliance Certificate), EPC (Energy Performance Certificate) & Legionella Risk Assessment if required 
  • Preparing your property for the market  
  • Advertising on the biggest property portals 
  • Accompanied viewings 
  • Tenant referencing  
  • Preparing an inventory of the property 
  • Preparation of Private Residential Tenancy Agreement (PRT) 
  • Collecting a tenant deposit and lodging it with an approved scheme 
  • Arranging the transfer of gas, electricity and council tax accounts into the tenant’s name 
  • Receiving rental payments monthly in advance, and paying you promptly, together with a detailed statement from our computerised management systems 
  • Arrange periodic visits while the property is tenanted 
  • Co-ordinate, manage and liaise with tradespeople to attend to repairs 
  • Organising ‘Move Out’ inventory and settlement of all outstanding bills 
  • Re-letting the property with minimum of vacant period to ensure you receive maximum returns for your property 

Whether you'd like us to manage just one property or a large portfolio, our fully managed service can be tailored as required. 

Contact us to arrange your Free Property Appraisal and for more information and advice on how we can efficiently market your property.

Unicorn Homes is a member of the Scottish Letting Agent Register.
Unicorn Homes is a member of the Client Money Protection scheme (CPM).